MODDERFONTEIN

The post holder will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT Manager. The post holder is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Office 365 Exchange environment plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities

Key Responsibilities

• The position will involve the following areas of responsibility:
• Escalate IT issues to the IT Manager where necessary
• Responsible for managing backups and tape rotation
• Diagnose and resolve technical issues
• Undertake small to medium-sized IT projects as instructed by the Group Managing Director
• Provide desktop and server support
• Support and maintain MS Server/Desktops and Office 365 Exchange
• Setting up and configuring new laptops and desktops
• Install authorised software to laptops and desktops
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops
• Antivirus installation to all desktops and laptops
• Fault-finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Completing internal user moves including phones
• Patching of network and phones
• Making of Cat 5 e network cables were necessary
• Ensure all logs for equipment and users are maintained
• Setting up and configuring new core servers
• Installing authorised software to core servers
• Ensuring patches and upgrades are applied to core servers
• Fault-finding to core servers
• Creating purchase requisitions for IT hardware/software
• Ensuring all software purchased licensing is recorded and maintained
• Exchange server mailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements
• Providing support for MAC and PC
• Providing Support for Android and iPhone cell phones

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  Other

• Prepare documents, meeting materials and correspondence
• Perform basic administrative support duties as required to meet specific operational objectives
• Perform miscellaneous job-related duties as assigned by the Group Managing Director
• Work extra hours to meet deadlines, as required and where reasonable
• Provide assistance as required to the Group Managing Director
• Provide assistance and support to colleagues in IT-related matters
• Ensure that a high level of customer service and support is provided to all internal and external customers

Qualifications

• MCITP - Microsoft Certified IT Professional

Special Requirements

• Adhere to company protocol as laid out in the Company policies and procedures

• Additional responsibilities as requested by the Group Managing Director

Job Types:        Full-time, Permanent

Salary:             R15 000 per month

Apply:              cv@pmgrecruitent.com